LOGISTICS
Your Dispatch Team’s Secret Weapon
Optimize operations, improve communication, and handle the day-to-day complexities of shipping and supply chains—without overloading your internal team.
High Volume. Tight Deadlines. No Room for Error.
Logistics companies are under constant pressure to deliver—literally. But between load planning, customer updates, and back-office paperwork, inefficiencies add up fast.
Delayed Communication Hurts Client Trust
Customers need updates fast—especially when something goes wrong.
Load Confirmations & Data Entry Eat Time
Your dispatchers are buried in repetitive tasks.
Hard to Hire Skilled Admin Help
Finding reliable support staff who understand logistics is expensive and slow.
24/7 Operations Demand Round-the-Clock Support
Freight moves nonstop. Your support should, too.
Errors in Billing or Routing Cause Costly Disruptions
One wrong input can delay deliveries or lose revenue.
How Basa BPO Solves It
We provide trained, detail-oriented logistics support agents to streamline your operations and let your core team focus on moving freight—not chasing paperwork.
Trained in U.S. Logistics Workflows
Agents understand load confirmations, BOLs, tracking updates, invoicing, and freight platforms.
Fast, Consistent Communication with Clients & Carriers
We keep everyone in the loop—24/7, if needed.
Why Choose Us
- Familiar with U.S. logistics and freight processes
- Handle BOLs, PODs, invoicing, tracking, and customer updat
- Work inside your TMS (e.g., McLeod, AscendTMS, Truckstop)
- Fluent English and detail-oriented support staff
- Time zone-aligned or 24/7 coverage available
- Fast onboarding, clear KPIs, and full transparency